Terms and Conditions Last Updated: 13/3/26

Welcome to Locked In Bags UK. These Terms and Conditions govern your use of our website located at https://lockedinbags.co.uk and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

⸻ 1. About Us Locked In Bags UK operates an online store supplying packaging products including mylar bags and related packaging items. Throughout these terms, “we”, “our”, and “us” refer to Locked In Bags UK. “You” refers to the customer or user of this website.

⸻ 2. Use of Our Website By using this website you confirm that: You are at least 18 years old or have permission from a parent or guardian. You will use the website only for lawful purposes. • You will not misuse the website, attempt to hack, disrupt, or interfere with its functionality. We reserve the right to refuse service, terminate accounts, or cancel orders if misuse of the website is suspected.

⸻ 3. Products We make every effort to display product descriptions, images and specifications as accurately as possible. However: Colours and appearance may vary slightly due to screen differences or manufacturing variation. Product images are for illustrative purposes only. • Packaging designs may occasionally vary depending on stock availability. All products are sold as packaging products only. Customers are responsible for ensuring any use of our packaging complies with applicable laws in their jurisdiction.

⸻ 4. Pricing All prices listed on our website are in GBP (£). We reserve the right to change prices at any time without prior notice. Pricing errors may occasionally occur. If an incorrect price is displayed and an order is placed, we reserve the right to cancel the order and issue a full refund.

⸻ 5. Payment We accept payments through secure third-party payment processors which may include: Credit or debit card, Stripe, other secure payment gateways available at checkout.. Payment must be received in full before orders are processed and dispatched. We do not store or have access to your full payment card details.

⸻ 6. Shipping and Delivery We aim to dispatch orders as quickly as possible. Typical dispatch times are 1–3 working days, although this may vary depending on order volume. Delivery times are estimates and may vary depending on the courier used. We are not responsible for delays caused by: courier services, weather conditions, postal disruptions, incorrect shipping information provided by the customer Customers are responsible for ensuring that the delivery address provided at checkout is accurate. If a parcel is returned due to an incorrect address, additional postage may be required to resend the order.

⸻ 7. Lost or Delayed Parcels If your parcel has not arrived within a reasonable timeframe, please contact us and we will investigate with the courier. We may require a short waiting period before declaring a parcel lost according to courier policies. Where appropriate, we may offer: replacement shipment, or refund at our discretion.

⸻ 8. Returns and Refunds We accept returns on unused items within 14 days of delivery. To be eligible for a return: items must be unused, items must be in original condition, items must be returned in original packaging where possible Customers are responsible for return postage costs unless the item is defective or incorrect. Once returned items are received and inspected, we will issue a refund to the original payment method where applicable. Refund processing times may vary depending on the payment provider.

⸻ 9. Order Cancellation Orders may be cancelled before they are dispatched. Once an order has been shipped it cannot be cancelled, but it may be returned in accordance with our returns policy.

⸻ 10. Intellectual Property All content on this website including: logos, text, product images, graphics, website design is the intellectual property of Locked In Bags UK unless otherwise stated. You may not reproduce, distribute, copy or exploit any content from this website without our written permission.

⸻ 11. Third Party Links Our website may contain links to external websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

⸻ 12. Limitation of Liability To the fullest extent permitted by law, Locked In Bags UK shall not be liable for: indirect losses, loss of profits, loss of business, loss of data, or any consequential damages arising from use of our website or products. Nothing in these terms limits liability where it cannot be excluded under applicable law.

⸻ 13. Website Availability We aim to keep our website available at all times, however we do not guarantee uninterrupted access. We may suspend or modify the website for maintenance, updates, or other operational reasons without notice.

⸻ 14. Changes to These Terms We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised update date. Continued use of the website after changes indicates acceptance of the updated terms.

⸻ 15. Governing Law These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of England and Wales

⸻ 16. Contact If you have any questions about these Terms and Conditions, please contact us at: Email: [Insert Contact Email] Website: https://lockedinbags.co.uk

Privacy Policy Last Updated: 13/3/26

This Privacy Policy describes how Locked In Bags UK collects, uses, and protects your personal information when you visit or make a purchase from https://lockedinbags.co.uk. By using our website, you agree to the collection and use of information in accordance with this policy.

⸻ 1. Information We Collect When you visit our website, we may collect certain information automatically including: IP address, browser type, device information, pages visited, referring website When you place an order or contact us, we may collect personal information such as: name, billing address, shipping address, email address, phone number, payment information (processed securely by third-party payment providers) We do not store full payment card details on our servers.

⸻ 2. How We Use Your Information We use your information to: process and fulfil orders, communicate with customers regarding orders, provide customer support, improve our website and services, prevent fraud and security issues, comply with legal obligations

⸻ 3. Cookies Our website uses cookies to improve your browsing experience. Cookies may be used to: remember site preferences, analyse website traffic, support website functionality You may disable cookies through your browser settings, however some parts of the website may not function correctly.

⸻ 4. Sharing Your Information We may share your information with trusted third parties that help us operate our business, including: payment processors, shipping carriers, website hosting providers, analytics services These providers only receive the information necessary to perform their services. We do not sell or rent customer personal data.

⸻ 5. Data Security We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no internet transmission can be guaranteed to be completely secure.

⸻ 6. Your Rights Under UK data protection laws, you have the right to: request access to your personal data, request correction of inaccurate data, request deletion of your personal data where applicable, withdraw consent where processing is based on consent To exercise these rights, please contact us using the details below.

⸻ 7. Data Retention We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

⸻ 8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

⸻ 9. Contact If you have questions regarding this Privacy Policy, please contact: Email: sales@lockedinbags.co.uk. Website: https://lockedinbags.co.uk.

Shipping & Returns Policy Last Updated: 13/3/26.
This policy outlines the shipping and returns process for orders placed through Locked In Bags UK.

⸻ Shipping Orders are typically processed and dispatched within 1–3 working days. Shipping times may vary depending on your location and the courier used. Estimated delivery times are provided at checkout but cannot be guaranteed. Delays may occur due to: courier service disruptions, public holidays, severe weather, high order volumes. Customers are responsible for ensuring the shipping address entered at checkout is correct. We cannot guarantee delivery if an incorrect address is provided.

⸻ Delivery Issues If your order has not arrived within the expected timeframe, please contact us and we will investigate with the courier. In cases where parcels are confirmed lost, we may offer: replacement shipment,. refund depending on the situation.

⸻ Returns We accept returns within 14 days of delivery for unused items. To qualify for a return: the item must be unused, the item must be in original condition, the item should be returned in its original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

⸻ Refunds Once returned items are received and inspected, refunds will be issued to the original payment method where applicable. Refund processing times may vary depending on your bank or payment provider.

⸻ Damaged or Incorrect Orders If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos if possible. We will work to resolve the issue as quickly as possible.

⸻ Contact For any shipping or returns inquiries please contact: Email: sales@lockedinbags.co.uk. Website: https://lockedinbags.co.uk

Terms & Conditions